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Please review our online Products catalog and consult the Store Locator section for the location nearest you where you can purchase Florida Tile. |
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Contact Us/Customer Care
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Florida Tile is interested in your comments, questions, or concerns. Please email, fax, or write us at the following address:
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Florida Tile makes it easy to obtain support for our products. This support includes technical assistance, warranty and specification information, and any other questions you may have. All of our warranty information is here. If you need more assistance, please contact us at salesdept@floridatile.com. If you are looking for available trim by product line, please download this Adobe Document. Adobe is free at www.adobe.com.
Here are some helpful steps in locating discontinued product:
1.) Contact us via email to inquire if we have any inventory left of the product that you need. Please know the product name and color name before you contact us. If you need help identifying your product, please contact your local Florida Tile source.
2.) Send us your street address and we will send you a catalog to try and find a tile, decorative insert or listello that compliments what you have or you can request your free catalog online here.
3.) View our online product catalog under "Products" on www.floridatile.com to see about other options.
4.) Go to a local Dealer or Distributor to look at other options. You can locate local dealers & Distributors on www.
floridatile.com under "Where to Buy Tile".
5.) Have American Restoration Tile custom-make the tile that you are missing. They can be reached at (501) 570-0300. Their website is www.restorationtile.com.6.) Post your request on www.infotile.com. Florida Tile accepts no liability for your use of this website and receives no compensation for your usage of the site.
If you would like a free Florida Tile Catalog mailed to you, please click here!
If you are interested in becoming a Florida Tile Dealer, please email us so we can put you in touch with the nearest distributor and also send you product and display literature. We offer our Galleria program, lead management to qualified dealers, and a host of other support services to help you be successful through selling Florida Tile. For more details, please read Merchandising Support, Locator Support and Become a Galleria Dealer.
Florida Tile provides a large number of merchandising programs to support our dealers. Please contact us for information on how to become involved in any of these programs. Information on programs can be reviewed on our website at www.floridatile.com/productstuff/displays.htm and also www.floridatile.com/ftdg.htm. Please contact us at salesdept@floridatile.com
Would you like to be listed on our Dealer Locator? Our requirements for being listed are that you have one of our larger displays - Gallery, Galleria, Focus 24, Focus 36, or Portfolio so that you can show and support customers who are coming in to make tile selections. If you would like to be listed, please contact us at salesdept@floridatile.com or complete the online Customer Service Request. Also, if you are already listed and would like to add additional information to your listing or correct your listing in any way, please contact us at salesdept@floridatile.com.
Please email Tile Council of America if you have a technical question related to the underlayment, use of setting materials, or other installation related question. You can reach them at techinfo@tile-usa.com
Electronic Newsletter Mailing List
Please email us with your email address if you would like to receive our Quarterly Internet Newsletter. Newsletter Distribution List
Please email us at salesdept@floridatile.com if you need Florida Tile MSDS Information. We will be happy to email you the information required.
Documentation on the Virtual Design Center is available as an Adobe Acrobat Document. Adobe Acrobat is available free on the internet at www.adobe.com.
Please email us at TechnicalSupport@floridatile.com with a description of your system request or technical issue and we will respond as quickly as possible. Or you can complete the following online form: FEEDBACK.
Please include the following:
Your Operating System
Your Browser & Version
Florida Tile strives to continuously improve our site by making valuable resources available, resolving design issues, and improving performance. Tell us what you think - good or bad. Please email us at webmaster@floridatile.com or complete the following online form: FEEDBACK.
